Personal Data Protection

711bet Privacy Policy – Your Information Security

Your privacy is our top priority. 711bet is committed to protecting every piece of personal information you share with us to the highest security standards.

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Last Updated: 1 January 2026

At 711bet, we understand that your trust is the foundation of our relationship. When you register and use our platform, you entrust us with your personal information — and we take that responsibility very seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data.

This document applies to all users accessing the 711bet website, our mobile app, and all services we offer. Please take a moment to read this policy carefully so you fully understand how we handle your information.

Important Note: By using the 711bet platform, you agree to the data collection and processing practices described in this Privacy Policy. If you do not agree, please contact our support team before continuing to use the platform.

Contents
  1. Information Collected
  2. How We Use Data
  3. Data Storage & Security
  4. Information Sharing
  5. Cookies & Similar Technologies
  6. Your Rights
  7. Cross-Border Data Transfers
  8. Third-Party Links
  9. Privacy Policy Changes
  10. Contact Us

1 Information We Collect

To provide you with the best service, 711bet collects various types of information depending on how you interact with our platform:

Data Category Data Examples Primary Purpose
Identity Information Full name, date of birth, identification card number Account Verification (KYC)
Contact Information Email address, phone number, residential address Communications & Notifications
Financial Information Bank account number, deposit records, withdrawal records Payment Processing
Usage Data Game history, bets, login activity, platform activity Service Improvement
Technical Data IP address, device type, web browser, operating system Security & Fraud Detection

We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive data such as health information or religious beliefs without a clear reason and your consent.

2 How We Use Your Data

The information we collect is used solely to enhance your experience and ensure the 711bet platform runs smoothly and securely. Here are the primary uses of your data:

  • Account Management: Creating, verifying, and managing your member account, including the KYC process required for regulatory compliance.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions quickly and securely.
  • Platform Security: Detecting and preventing fraud, money laundering, and unauthorized access to your account.
  • Service Communications: Sending important notifications related to your account, including transaction confirmations and security updates.
  • Promotions & Offers: With your consent, we use data to personalise promotional offers relevant to your gaming activity.
  • Legal Compliance: Meeting applicable legal and regulatory obligations, including responding to inquiries from lawful authorities.
  • Service Improvement: Analyzing usage patterns to improve platform features, performance, and the overall user experience.

We will not use your data for purposes unrelated to 711bet services without obtaining your consent first.

3 Data Storage & Security

Your data security is something we take seriously. 711bet implements comprehensive layers of protection to ensure your information stays safe at all times:

  • 256-bit SSL Encryption: All communications between your device and our servers are protected by the same industry-grade encryption used by global banking institutions.
  • Secure Servers: Your data is stored in data centres equipped with multi-layered physical and digital protection, including biometric access controls and 24/7 monitoring.
  • Hashed Password: Your account password is never stored in plain text. We use strong hashing algorithms so that your password cannot be recovered by anyone, including our own staff.
  • Active Monitoring: Our intrusion detection system operates 24/7 to detect and respond to any suspicious activity in real time.
  • Retention Period: We retain your personal data for as long as your account is active, and for a period of 7 years after account closure to meet regulatory requirements.

While we do everything possible to protect your data, no system in the world can guarantee 100% absolute security. We recommend that you also play your part by keeping your login credentials confidential.

4 Sharing Information With Third Parties

711bet does not sell, rent, or trade your personal information to any third party for marketing purposes. However, there are certain situations where we need to share your data:

  • Payment Service Providers: Required financial data is shared with our payment processors solely to facilitate your transactions. All such providers are bound by strict confidentiality agreements.
  • Legal Compliance: We may be required to disclose your information to regulatory authorities, law enforcement, or government bodies when mandated by law or court order.
  • Technology Partners: Technical service providers we use (such as cloud computing services) may have limited access to your data strictly within the scope of their work.
  • Business Transfers: In the event of a company merger or acquisition, your data may be transferred to the new entity, and you will be notified in advance.

All third parties working with 711bet are required to comply with data protection standards equivalent to our own.

5 Cookies & Tracking Technologies

711bet uses cookies and similar technologies to enhance your experience on our platform. Cookies are small files stored on your device when you visit our website.

  • Essential Cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Helping us understand how users interact with our platform so we can continuously improve your experience.
  • Functional Cookies: Saving your preferences such as language and display settings so you do not need to reconfigure them each time you log in.
  • Analytics Cookies: Used to analyse usage patterns on an aggregated and anonymised basis for platform improvement purposes.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some platform features.

6 Your Rights Over Personal Data

As a 711bet member, you have several rights regarding your personal data that we fully respect. These rights include:

  • Right of Access: You may request a copy of all personal data we hold about you at any time.
  • Right to Rectification: If any of your information is inaccurate or outdated, you have the right to request a correction.
  • Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to our legal obligations to retain specific records.
  • Right to Restrict Processing: You may request that we restrict how we process your data in certain circumstances.
  • Right to Data Portability: You may request your data in a machine-readable format for transfer to another service provider.
  • Right to Withdraw Consent: For data processing that relies on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact our customer support team. We will process your request within 30 business days.

7 Cross-Border Data Transfers

711bet operates internationally and your data may be transferred to and processed in countries outside Malaysia. When this occurs, we ensure adequate protection is in place through:

  • Use of standard contractual clauses approved by regulatory bodies to safeguard data transfers.
  • Ensuring that data recipients in other countries comply with data protection standards equivalent to or higher than those required in Malaysia.
  • Data protection impact assessments are conducted before any new cross-border data transfer is implemented.

8 Links to Third-Party Sites

The 711bet platform may contain references to third-party services. This Privacy Policy applies solely to the 711bet platform. We are not responsible for the privacy practices of any third parties, and we encourage you to read their privacy policies before sharing any personal information.

711bet has no control over the content or privacy practices of third-party sites. Access to such sites is at your own risk.

9 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other reasons. When we make significant changes:

  • We will update the "Last Updated" date at the top of this page.
  • For significant changes, we will send you a notification via email or an in-platform notice at least 7 days before the changes take effect.
  • Continued use of the 711bet platform after any changes take effect constitutes your acceptance of the updated policy.

We encourage you to review this page regularly to stay informed about how we protect your information.

10 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist:

  • Live Chat: Available 24 hours a day, 7 days a week via the live chat icon at the bottom corner of our platform.
  • Privacy Email: [email protected] — we aim to respond within 2 business days.
  • FAQ: Visit page FAQ us for answers to the most frequently asked questions.

For more complex issues relating to data rights, we have a dedicated Data Protection Officer (DPO) to handle such requests thoroughly and promptly.

Member Rights

Your Personal Data Rights at 711bet

You have full control over your personal data. Below is a summary of your key rights as a 711bet member.

Data Access Rights

Request and receive a complete copy of all personal data we hold about you at any time.

Right to Rectification

Easily correct any inaccurate or outdated information in your account through your profile settings.

Right to Erasure

Request deletion of your personal data, subject to applicable legal compliance requirements.

Data Portability

Receive your data in a structured, machine-readable format for transfer whenever needed.

Right to Object

Object to the processing of your data for direct marketing or profiling purposes at any time.

Right to Restrict Processing

Request that we restrict how your data is processed in specific situations during an investigation or dispute.

Security Commitment

How 711bet Protects Your Privacy

We invest in the latest security infrastructure to ensure your data is always protected to the highest standards.

Banking-Grade Encryption

The same 256-bit SSL encryption technology used by the world's leading banks protects all communications between you and the 711bet platform at all times.

KYC Identity Verification

Our integrated KYC process ensures only verified members can access their accounts, protecting you from unauthorized access and identity fraud.

Real-Time Fraud Monitoring

Our AI system monitors account activity around the clock to detect suspicious patterns and respond immediately before any harm occurs.

Secure Data Storage

Your data is stored on secured servers with layered access controls, regular backups, and independent security audits to ensure data integrity.

Verified Communications

All official 711bet communications use verified channels. We will never request your password or sensitive information via email or message without in-platform verification.

Periodic Data Deletion

Data that is no longer needed is securely deleted according to a strict deletion schedule. We do not retain data longer than required by law.

Play Safe at 711bet

Your privacy is protected, your data is secure. Register now and enjoy a confident betting experience with 711bet — the platform that puts member safety first.

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